About Us
IT365 s.r.o.
A consulting firm under the ITcko brand. Based in Bratislava, Slovakia, we work with mid-size and large organizations across Slovakia and internationally.
Expertise
What We Focus On
Four areas where we deliver measurable impact.
GLPI & ITSM
Implementation, plugin development, integrations and hosting of the open-source ITSM platform GLPI. Including our proprietary workflow plugin Cascade.
More about GLPI →AI & Automation
Workflow automation, LLM integrations and custom AI solutions. Tools that save time and reduce error rates.
More about AI →ITIL v5 Consulting
Audit, design and implementation of IT processes aligned with ITIL v5. For any ITSM tool — including GLPI and Jira.
More about ITIL v5 →Security & Compliance
Penetration testing, ISO 27001, NIS2 compliance and network infrastructure audits.
More about security →Approach
How We Work
Technical Depth
We go beyond recommendations. We design, configure, develop and deploy — from the first conversation to production rollout.
Process-Driven Thinking
ITIL v5 is not a certificate on the wall for us — it is the way we approach every project. Structured, measurable, repeatable.
One Team, Full Spectrum
From process audits through development to security testing. One team that understands the full context — no unnecessary hand-offs between vendors.