GLPI
Implementation
GLPI deployment tailored to your needs — on-premise and in the cloud. From the initial consultation to a fully operational system ready for production.
Services
What the implementation covers
An end-to-end process from analysis to production — not just software installation.
Requirements analysis
We map your IT processes, identify key stakeholders, and define the scope of the deployment.
Installation and configuration
GLPI deployment on your server or in the cloud — entity setup, profiles, SLA rules, and notifications configured per ITIL v5.
Data migration
Transfer of existing assets, tickets, and configurations from your previous system — OTRS, ServiceNow, Jira SM, and custom solutions.
Infrastructure integration
Active Directory/LDAP integration for authentication, inventory tools for automated asset discovery.
User training
Hands-on training for end users, technicians, and administrators on your specific configuration.
Process
How the implementation works
Five steps from the initial consultation to production.
Consultation
We map your needs and propose the implementation scope.
Design
Configuration plan: entities, profiles, categories, workflows, SLAs, and integrations.
Deployment
Installation, data import, and configuration on a test environment.
Testing
We jointly test key scenarios and fine-tune the details.
Go-live
Smooth transition to production with support during stabilization.