ARTICLES & NEWS
Blog — page 13
Technical articles about GLPI, AI automation and IT service management.
147 articles
Predefined views in GLPI (a.k.a. Ticket queues)
Even though there is no such thing as Queues in GLPI, when talking about tickets, you can use a virtually unlimited number of views and treat them as Queues.
Locked out of glpi (switching profiles via MySQL cli)
There is a pretty rare occasion where you could find yourself locked out of GLPi Super-Admin account with no e-mail capability (e.g. GLPi used only as a configu...
Friendly URL with Office 365 OWA
One of the small, yet somehow most annoying challenges faced by businesses switching to Office 365 is the loss of custom URLs and well known naming conventions ...